Wednesday, August 8, 2018

Fresher Hiring For Network Administrator @ "Wipro" in Chennai


About Company

Name: Wipro
Website: www.wipro.com
Job Details:

Education: Any Graduate
Experience: Freshers

Job Location: Chennai

Job Description:

Network Administrator

Must have completed BE/B Tech/MCA/M Sc from a recognised uniersity

Should have an aggregate of 60% through out academics

Must have system Administration skills

Must be able to Monitor the IT Infra structure for its availability, capacity usage,

hardware and OS errors and failures.

Should handle first-level incident/problem determination and resolution on a 24×7 basis Service

incidents and queries within the agreed service levels.

Must perform timely escalation of incidents to higher levels when required.

Must have knowledge on log file monitoring for errors.

Should perform daily, weekly and monthly proactive housekeeping and monitoring activities

Vendor co-ordination

Must be able to perform basic Customer Service Requests based on Standard Operating

Procedures.

Should follow quality/security process defined for the engagement

Must have basic Computer knowledge to trouble shoot desktop, laptop and blackberry related

issues, capacity usage, hardware and OS errors and failures

Should provide technical Support to customers

Must have knowledge in Service Now(Ticketing tool)

Must be handling incidents

Must have good communication required as you will work in International voice support

Should have experience in customer and/or technical support-IT or non-IT

Must have interest to work in technical support, answering support queries via phone email, chat

and web

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