Sunday, July 15, 2018

Fresher Hiring For Technical Service Desk @ "Wipro" in Bengaluru


About Company

Name: Wipro
Website: www.wipro.com
Job Details:
Education: B.E/B.Tech/Any Degree
Experience: 0-5 Years
Job Location: Bengaluru/Pune

Walk-in On 21st Jul 2018 Between 10:00 AM to 01:00 PM @ Bengaluru
Job Description:

Technical Service Desk

As an Administrator, you should be able to Monitor the IT Infrastructure for its availability, capacity

usage, hardware and OS errors and failures.

Handle first-level incident/problem determination and resolution on a 24×7 basis Service incidents

and queries within the agreed service levels.

Timely escalation of incidents to higher levels when required. Log file monitoring for errors.

Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-

ordination, Perform basic Service Requests based on Standard Operating Procedures.

Follow quality/security process defined for the engagement

Candidate Profile

Candidates should possess B.E/B.Tech/Any Degree from a recognized university

Mandatory Skills: TIS Service Desk TIS Service Desk, Infra SD Remote User and Device

Management

Desirable Skills: Language Skills: English Language

Venue Address

Wipro,

SEZ Unit I & II Divyasree Technopark,

Kundalahalli,

Whitefield, Brookefield,

Bangalore.

Wipro,

84, KEONICS Electronic City,

Hosur Main Road

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