Friday, July 6, 2018

DELL Walk-in Drive 2018 | B.E/B.Tech/Any Degree | 9 July 2018

Dell Walk-in  Drive Details:

CompanyDell International Services India Private Limited
Job RoleSr. Associate, Client Tech Support
QualificationB.E/B.Tech/Any degree
SalaryRs 3.25 to 5.0 LPA
Venue LocationGurugram (Haryana)
Venue Date9 July 2018
Detailed Eligibility:
  • Freshers must be graduates.
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.
Job Description:
  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to apply Dell Walk-in Drive?

Interested and eligible candidates can attend walk-in at the following venue on 9 July 2018.
Venue Details:
Venue Date: 9th July 2018 Time: 12 pm – 3 pm
Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurugram – 122002 (Gurgaon)
Note: Please carry a Govt ID proof and a Photograph.


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