Sunday, May 27, 2018

Sutherland Global Services Walkin – Chat Process

* Candidate will be responsible for answering/placing technical support chats and abide by the prescribed norms.
* Internet technologies ; ISP, dialer application(s), email clients, browsers
* Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities and products.
* Maintain high level of technical expertise, Handheld device knowledge, Understands data and calling plans
* Excellent soft-skills, chat etiquette skills and ability to multi task
* Awareness on key metrics and targets”
* Resolving customers queries Via Email.
Salary:INR 50,000 – 2,50,000 P.A. Best In the Industry
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Experience: 0 – 5 years
Location: Navi Mumbai 
Openings: 25
Interested candidates can walkin between 11 am to 4 pm with updated resume
5th Floor, Liberty Towers ,
Reliable Plaza Thane Belapur Road,
Airoli Navi Mumbai 400708
Candidate Profile
* Candidate should be Graduate / Undergraduate with 6 months to 3 years experience can apply.
* Willing to work in night shifts
* Typing skills (35WPM / 80% accuracy).
* Excellent oral and written communication skills (English)
* Able to join immediately- work location would be Airoli
* Experience with Chat or Email Process would be an added advantage.
Company Profile:
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services.
Contact Details
Recruiter Name: Hr Uday
Telephone: 8850646487/8291012025


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