Sunday, May 27, 2018

Intelenet Global Services Walkin – Team Leader Operations

Job Description
* Candidate should be Graduate & have 1 Year of on paper experience as an Team Leader in Retention /Collection /Outbound
* He / She should know throughput calculation like attrition, shrinkage.
* Have handled min 15 to 25 agents as team lead.
* Handle the team weekly reviews and encourage team to meet organizational goals
* Responsible for staff retention within the team.
* Should be only from a BPO voice process background only from.
Salary: INR 50,000 – 2,75,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(NonTechnical)

Experience: 1 – 2 Years
Location: Pune
Interested candidates can walkin from 10 am to 5 pm with updated resume & id proof
Beta-1, 5th Floor,
Giga space, Viman Nagar,
Candidate Profile
* Graduate with good communication skills.
* Min 2+ year of exp as TL from Outbound & inbound process.
* Good analytical skills in English
* Ability to work well in and promote a team environment
* Excellent understanding
Company Profile
Intelenet Global Services Private Limited is the largest domestic BPO formerly known as Serco BPO
Contact Details
Recruiter Name: Ganesh
Email Address: ganesh.tilekar@intelenetglobal. com


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