Tuesday, March 13, 2018

FIS Recruitment 2018 For Associate Engineer | B.E/B.Tech/Any degree @ Pune

Company NameFIS Recruitment
Company Websitewww.fisglobal.com
QualificationB.E/B.Tech/Any degree
Job RoleAssociate Engineer – Client Services
SalaryNot Mentioned
SkillsCommunication Skills
Job LocationPune
Job TypeApply
Last Date ASAP
Reference     .com
  • Acting as a service desk agent. Receiving client calls, service requests, incident and defect logging etc.….
  • Acknowledging the service requests/tickets in the shared mail box and making sure tickets are solved/escalated to correct department.
  • Maintaining the case log statistics in desired format.
  • Follow-up on the open tickets and incidents with client as well as internal teams.
  • Monitoring the system and escalating alerts as per the SOP`s.
  • Performing data integrity and system morning checks for MarketMap terminal and FAME.
  • Working in sync with the L1 and L2 resources in the team to be well aware of the current status of the applications and stability.
  • Any graduate BSC fresher can apply for this role.
  • Candidates passed out within past 3 years can apply.
  • Also candidates already working with small IT start-ups can apply.
  • Candidate should be good in verbal and written communication skills.
  • Keen on learning new technologies and technical aspects.
  • Candidate should be flexible enough to work in 24/7 support environment.
Apply Now


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