Tuesday, February 20, 2018

Fresher Hiring For Multiple Positions @ "Amazon" in Hyderabad

About Company

Name: Amazon
Website: www.amazon.com
Job Details:
Education: 12th/Any Degree
Experience: 0-5 Years
Job Location: Hyderabad

Walk-in On 20th to 23rd Feb 2017 Between 10:00 AM to 03:00 PM @ Hyderabad
Job Description:
Digital & Device Technical Support Associate, Virtual Technical Support (VTS)

Digital & Device Technical Support Associate:

An Amazon Digital & Device Technical Support Associate is a critical part of our mission to deliver

timely, accurate and professional customer service to all Amazon customers.

This vital position requires an action-oriented, flexible problem-solver who will assist customers in

expediting orders and correcting post-sales problems.

Associates communicate with customers primarily through mail, chat and phone and utilize a variety

of software tools to navigate customer accounts, research and review policies and communicate

effective solutions in a fun and fast-paced environment.

Technical Support Associate- VTS- India:


Virtual Technical Support (VTS) – It is a Work from Home model for India D2 VTS which deals with

Devices & Digital content.

VTS associates are expected to work from a home location approved by Amazon for all scheduled

hours.

It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like

environment at home location so that associates can deliver their best in terms of productivity and

quality.

Additional benefits: Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time

Benefits, and Performance Incentives.

Candidate Profile


Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Effective problem solving skills including decision making, time management and immediate

prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations

Note: Candidates applied in the last 3 months, will not be considered for the role.

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Venue Address
Raheja Mind Space,

Building No:9, 10th Floor,

Opposite Westin Hotel,

Phase 2, HITEC City,

Hyderabad,

Telangana 500081, India
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