Saturday, February 3, 2018

(0 - 1 Years) "Infogain" Hiring: Software Engineer Trainee On Feb 2018 @ Noida

Company:      Infogain
Website:         www.infogain.com
Eligibility:      Any Graduate
Experience:    0 - 1 yrs
Location:        Noida
Job Role:       Software Engineer Trainee
JOB SUMMARY:
Company profile :
A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients’ interactions with their customers to be fast, efficient, and cost effective.
Job Description:
1. Analyze root causes of operational malfunctions and provide resolutions
2. Handle escalated issues and follow-up on outstanding issues promptly
3. Develop preventive measures and document issue resolution procedures
4. Manage job calendars and flows to ensure timely completion
5. Recommend process improvements to improve operational efficiency and cost-effectiveness
6. Evaluate current operational processes and recommend improvements
7. Monitor system operations and troubleshoot problems
8. Install, support and maintain network and system tools
9. Manage job scheduling tool and monitor repair activities.
Candidate Profile:
Experience:
0 - 1 Years Only ie Freshers
Must Have Skills:
1. Be passionate about helping people and resolving issues
2. Must be self-directed at troubleshooting issues; understand documented service levels and know when/who to escalate an issue to the next level of support
3. Strong interpersonal skills are required
4. Ability to understand that users needs are just as important as uncovering the technical solution
5. Strong attention to detail, organizational skills and ability to follow-through


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